Where is my product and how long until it is shipped?
· Usually, your order is processed within 1-4 hours after your order is confirmed and the shipping company takes around 3 to 4 business days to deliver your order. You will be getting shipping updates on your mobile number.
What types of payment do you accept?
· We accept all major debit/ credit cards: MasterCard, Visa, American Express, Cash on Delivery, BHIM UPI, razor pay, and wallets.
Your store prices are in what currency?
· Our store prices are in Rupees(₹)
*If you pay in a currency that's different from the designated currency of your payment method, your provider or third-party payment processor may apply a currency conversion rate or fees to your payment.
Contact your provider (for example, your credit or bank card issuer) for information on what fees may apply, since they're not controlled by us.
Do you have store locations or only an E-Commerce store?
· We only sell online at present.
Do you ship internationally?
· Yes, we ship almost all around the world.
*International orders are subject to import, duties, and customs taxes, which are applied once your shipment reaches the country of destination. We cannot predict what your particular charges may be. For more information regarding your country's customs policies please contact your local customs office. All taxes, duties, and customs fees are the responsibility of the recipient of the package. Your local carrier may be able to give you information on the method of payment accepted for the duties, taxes, and other fees collected upon delivery.
Do we have to sign for the shipment?
· There is no need to sign for the shipment.
How do I use my discount code?
· You can enter the discount code during the checkout process.
Kindly go to your Cart (top right corner) and proceed to Checkout. Right below the cart items, there will be a Discount box. Enter your coupon code then click Apply.
*We cannot apply the discount once an order is already submitted. The discount code should be placed before check out. You can still use the promo code on your next order. *Discount codes are only valid one-time use per customer.
How do I return and replace my item?
· Returns and replacement is an easy process, kindly write an e-mail at email@example.com, our team will contact you for further processing of your request and assure you to provide maximum satisfaction.
Where is my Order Confirmation?
· The order confirmation email is sent to your email within 24 hours upon checkout. Please check your spam or trash folder as well because sometimes it ends up there. If you like us to resend the confirmation email, please request it at firstname.lastname@example.org
What if I want to cancel my order?
· Most items are processed within 1-4 hours. If you wish to cancel your order for any reason, please email us at email@example.com within 12 hours. Please check our Order Cancellation Policy and Return Policy for more information.